Return Policy

We hope that you will be satisfied with all of our products.

In the unlikely event that there is an issue with the product that you have purchased - please contact us on hello@bobums.co.za within 14 days of receiving your parcel.

If there is a visible manufacturing fault we will replace the item.

We do not allow for exchanges due to hygiene purposes.

There may be the odd occasion when a product that is ordered is out of stock - we will always however endeavour to replace it with a similar item - however we will contact you our customer first.

RETURNING ITEMS

Return must be logged by emailing us at hello@bobums.co.za within 14 days of the item being delivered.