We hope that you will be satisfied with all of our products.
In the unlikely event that there is an issue with the product that you have purchased - please contact us on hello@bobums.co.za within 14 days of receiving your parcel.
If there is a visible manufacturing fault we will replace the item.
We do not allow for exchanges due to hygiene purposes.
There may be the odd occasion when a product that is ordered is out of stock - we will always however endeavour to replace it with a similar item - however we will contact you our customer first.
RETURNING ITEMS
Return must be logged by emailing us at hello@bobums.co.za within 14 days of the item being delivered.